It couldn’t have been better, “Modern Apartment in Akropoli Area” not only was in the perfect Athens neighborhood, just around the corner from where I stayed last year. The apartment just south of the Acropolis was not only modern but fully accessible, a rarity in a private rental. The photos were gorgeous. (The apartment's still posted - photo left.) That’s important since my partner is disabled. Moreover, the owners seemed conscientious and caring. “Dear travelers, welcome to our city and we thank you for choosing our apartment for your stay. My wife Iphigenia and I wish you a beautiful stay in our city. I am an architect and an art photographer. I have studied architecture at the University of Florence in Italy. Iphigenia is a painter of Byzantine icons. Good taste and quality are our priority in our lives.” And the reviews gave it a 9.9 “exceptional” rating. After reserving for two weeks Oct. 26 – Nov. 9 I texted the couple to finalize arrangements: would they meet us, how would we obtain the key? This was late August and there was no response. I didn’t think much of it. Then, as the arrival date came closer, I started to text and email them again. Booking.com, where I booked the apartment, gave three ways to contact – email, text and phone. There were no written responses to several written attempts. I tried phoning on a number of occasions and each time the line cut out. Concerned, I called Booking.com, who assured me they would “launch an investigation” and tried contacting the owners themselves; they got no response. The first payment date, Sept. 25, came and I shelled out the 840 euros ($1241.54) still thinking the apartment wasn’t bogus. Increasingly worried in the final week before arrival I called Booking.com and asked to cancel the reservation and obtain a full refund. An agent said this wouldn’t be possible unless we arrived at the apartment and there was no one to greet us. What?! Would we have to stand on a public sidewalk, luggage in tow, and one of us in a wheelchair, trying to phone Booking.com and reserve another (accessible) rental? A nightmare! A couple of days later I called again and this time, as their "investigation" proceeded, an agent “assured” me I’d now get full refund. Since Booking.com couldn’t contact them, something was obviously up. But apparently one of the alleged owners did say they were “unable” to rent. This, after taking my first installment! At this point, I’m still awaiting the full refund and plan to contact Booking.com again this week. What about those “exceptional” reviews? Turns out they were not on Booking.com’s site but “based on 17 guest reviews from several other travel websites.” Booking.com said they vet rentals prior to advertising so what happened here? It makes me think certain unsavory actors post bogus sites – and this was a very sophisticated one – just to extract money.
Travel writing in the popular media is one-sided. It’s all about how wonderful the new city, region or country you’re experiencing is. And there’s a lot about travel that's exciting; we wouldn't do it otherwise. But what it doesn’t address are the misunderstandings, mishaps and foibles that accommodate travel. But also the delightful surprises along the way. That’s what this blog intends to chronicle.
Wednesday, October 30, 2024
Vacation rental turned out to be non-existent
It couldn’t have been better, “Modern Apartment in Akropoli Area” not only was in the perfect Athens neighborhood, just around the corner from where I stayed last year. The apartment just south of the Acropolis was not only modern but fully accessible, a rarity in a private rental. The photos were gorgeous. (The apartment's still posted - photo left.) That’s important since my partner is disabled. Moreover, the owners seemed conscientious and caring. “Dear travelers, welcome to our city and we thank you for choosing our apartment for your stay. My wife Iphigenia and I wish you a beautiful stay in our city. I am an architect and an art photographer. I have studied architecture at the University of Florence in Italy. Iphigenia is a painter of Byzantine icons. Good taste and quality are our priority in our lives.” And the reviews gave it a 9.9 “exceptional” rating. After reserving for two weeks Oct. 26 – Nov. 9 I texted the couple to finalize arrangements: would they meet us, how would we obtain the key? This was late August and there was no response. I didn’t think much of it. Then, as the arrival date came closer, I started to text and email them again. Booking.com, where I booked the apartment, gave three ways to contact – email, text and phone. There were no written responses to several written attempts. I tried phoning on a number of occasions and each time the line cut out. Concerned, I called Booking.com, who assured me they would “launch an investigation” and tried contacting the owners themselves; they got no response. The first payment date, Sept. 25, came and I shelled out the 840 euros ($1241.54) still thinking the apartment wasn’t bogus. Increasingly worried in the final week before arrival I called Booking.com and asked to cancel the reservation and obtain a full refund. An agent said this wouldn’t be possible unless we arrived at the apartment and there was no one to greet us. What?! Would we have to stand on a public sidewalk, luggage in tow, and one of us in a wheelchair, trying to phone Booking.com and reserve another (accessible) rental? A nightmare! A couple of days later I called again and this time, as their "investigation" proceeded, an agent “assured” me I’d now get full refund. Since Booking.com couldn’t contact them, something was obviously up. But apparently one of the alleged owners did say they were “unable” to rent. This, after taking my first installment! At this point, I’m still awaiting the full refund and plan to contact Booking.com again this week. What about those “exceptional” reviews? Turns out they were not on Booking.com’s site but “based on 17 guest reviews from several other travel websites.” Booking.com said they vet rentals prior to advertising so what happened here? It makes me think certain unsavory actors post bogus sites – and this was a very sophisticated one – just to extract money.
Thursday, October 10, 2024
Surprisingly, lots of people don't travel
Thursday, September 26, 2024
The most nerve-wracking aspect of travel? Speaking a foreign language
Tuesday, September 10, 2024
Canadian disabled facilities a joke compared to the UK
Speaking of accessible hotel rooms, Booking.com gave us a bum steer stating the Quality Hotel near Montreal’s Dorval airport would have an accessible room. We got to Reception and they had nothing on record indicating that. So we went next door to the Hilton Garden Inn. Nope, no rooms. I got on my phone and called the Sheraton which was associated with Hilton Garden. They found us the last accessible room – at the same hotel! However, there was a $15.99 booking fee. The hotel room itself was $342.37. Breakfast? “At that rate there is no breakfast,” replied the dead faced Reception clerk. By contrast for $281.88 at the Holiday Inn Kingston West we got a sprawling room and one of the best hotel breakfasts incl impeccably cooked scrambled eggs, bacon and sausages.
Wednesday, August 21, 2024
Travel mishaps in Mexico ... and Canada
Finally, upon arriving at the Cadillac Hotel Boutique, a nice contemporary hotel on the edge of Mexico City's central business district, and given my key card, I opened my room door only to find a strange configuration of essentially two bunk beds, separated by a wall and different entrances in an architecturally stylish room. But my bunk (photo) was still cramped, and I felt like I was in a fox hole. After a couple of nights, I upgraded.
- Ron Stang, Windsor Ontario Canada, a frequent traveller
Thursday, August 8, 2024
Takeaways from a week in Mexico City
- Street sweepers universally use brooms made of branches.
- The transit system is very elaborate with color codes for different subway and bus lines. It’s a very good system and impossibly cheap – 5 pesos for Metrobuses and Trolleybuses which have dedicated street lanes, and 6 pesos for the subway. (13 pesos to one Can dollar). But a smart card pays for everything. The only system I couldn’t figure out was the small purple shuttle buses, many of which had no route numbers and flimsy destination signs. Intercity buses are a marvel, exceptionally clean with plush seats and dual restrooms; staff in uniforms like flight attendants even hand you a bottle of water.
- Very few people speak English, a surprise given Mexico is part of North America and in some ways influenced by the United States (trade, types of automobiles). As a traveler it’s advisable to have, say, 50-100 Spanish words/phrases. But it's a good place if you want to learn Spanish quickly.
- I was surprised by the paucity of other North American or European tourists. Everyone at my hotel seemed to come from within Mexico or another Spanish speaking country. I noticed at most a couple dozen (one one was a tour group) non-Mexican tourists in the city. I guess most Canucks and Yanks fly to the Yucatan.
- Security is everywhere, from cell phones and luggage to grocery stores. At Chedraui, a sort of Walmart, a guard was even equipped with a long rifle. Cops are omnipresent and always keeping a watchful eye. At more crowded intersections and in subway stations they stand on platforms to better surveil. Many wear flak jackets and some extra skeletal gear with helmets with shields affixed to their belts, as if a riot might break out at any time. (The city was very calm.) Other times Policia pickup trucks can be seen ferrying around a half dozen cops in the payload, reminiscent of a Banana Republic B grade movie.- I did not see one Tesla but I did see a lot of Pemex (the government owned oil company) gas stations.
- Mexico is still very much Mexico and influenced by few cultures outside its own. Mexican music plays everywhere, and I mean everywhere, from street stalks to grocery stores. Yes, you will occasionally hear a Western performer like Madonna but it’s the exception.
- A lot of people here are still wearing facemasks post-Covid and in many cases it's the norm for service personnel.
- One of my chief complaints about American cities is their lack of public restrooms. Not so here, where “WC” or “Banos” signs appear frequently on city blocks. They charge only 6 – 8 pesos (in my experience) and seem to be run as private businesses. Why not, if people can make money and provide a public service?
- Street stalls are everywhere – tens of thousands of them and all over the city, cooking up fresh food and selling small household goods. And, yes, the “street food” is exceptional.
- The museums are excellent, from the National Archeological Museum – with more than a vast array of pre-Hispanic artifacts. The Memory and Tolerance Museum, which focuses on atrocities and genocides from modern worldwide history, is an exceptional multi-media museum. Not to be missed are the Freida Kahlo and Diego Rivera museums (two for the latter) and the Leon Trotsky home, just a few blocks from Kahlo’s Casa Azul.
- In the central city, streets have certain commercial themes. Numerous fragrance stores line blocks along one street, dozens of musical instrument stores on another, small commercial electronic stores on another and some of the best and largest used bookstores I’ve ever seen on yet another. Unfortunately, all the books were in Spanish.
- Ron Stang, Windsor Ontario Canada, a frequent traveller
Sunday, July 28, 2024
Kahlo and Trotsky, Torre Latinoamericana and Alameda Central - that's a start
- Ron Stang, Windsor Ontario Canada, a frequent traveller
Sunday, July 14, 2024
How to tell a "tourist" from a "traveller"
I read the British press, with their extensive travel pages, especially the Daily Mail. There are certain British terms that will never ever be changed, such as “mum” for mom, “biscuit” for cookie, “crisps” for potato chips, “car hire” for car rental and “holiday” for vacation. A Brit will never say a “round trip” ticket but a “return.” So set in their ways I’m always tempted to interject that I’m on “vacation.”
Speaking of Brits, when I was in England last fall – and travelling extensively by trains – a recurring public service announcement was about abandoned luggage being a possible terrorist threat. The announcement ends with “See it, say it, sort it” as in authorities will “sort” the matter. I’d never heard the word used that way but it’s British vernacular for resolving an issue. Like “Mind the Gap.” Sort of.Another puzzle is why some tourists (or travellers) plastic shrink wrap their suitcases (photo left). I went into a luggage shop at Heathrow and asked the question. “Oh, it’s because in some countries, unscrupulous airport personnel will pry and steal suitcase contents.” Good to know, I suppose.
Wednesday, June 26, 2024
Anti-tourism protests give second thought to next getaway
Tuesday, June 11, 2024
Walk With Israel event went off without a hitch including getting there and back
Was I scared attending the event. To be honest, a little. What I mostly feared wasn’t being in the Walk itself but travelling to and from, where I wouldn’t be protected by security. That meant boarding a subway at the Finch West station in north Toronto (North York) and riding five stops to Lawrence West, where I walked several blocks to the march starting point. And after the Walk, walking several blocks up Bathurst to Finch and catching a bus west on Finch to the Finch West subway, where I’d parked my car. I made sure I was noticeable with my white Walk With Israel T-shirt and even a small Israeli flag attached to my hat. I wasn’t going to be intimidated. Hardly anyone noticed and I got a couple of muted sidelong glances, more curious than anything. I was surprised that a TTC worker congratulated me as I walked out of the Lawrence West station. On the way back, I carried my sign depicting a hostage (Avera Mangisto, 36) and made sure it was seen by others on the crowded bus, simply by turning it outward but not in anyone’s face. Again, no problem and a bit of curiosity, that’s all.
As for getting around Toronto and the TTC, it was easy to find a parking spot at the Finch West station public parking on a Sunday morning, and when there’s no charge. But I was surprised the station didn’t open until as late as 7.45 am. Fares were easy by purchasing though machines a Presto card for two return trips, which also could be used on the bus - no muss, no fuss.
- Ron Stang, Windsor Ontario Canada, a frequent traveller
Monday, May 27, 2024
Remote and not-so-remote - that's Norway
On the plus side, a feature I liked both at the Copenhagen and Norway airports was the loading of the passengers from both front and rear doors (photo). So much easier than having all passengers wait as those in front take their blessed time stowing luggage.
While on a seven-day cruise (my first) along the northwest coast of Norway, including above the Arctic Circle, I lucked out in that travel coincided with Norway’s Constitution Day May 17 (the equivalent of Canada Day or US Independence Day). But what a difference! The streets were packed with people in traditional costume. Women wore long dresses and embroidered blouses known as “bunads.” (photo). Some men donned traditional garb, others in their Sunday best. I was amazed by this personal celebratory form of patriotism that certainly doesn’t exist in North America and other countries. Joyous and happy, I was with the crowds in the city of Trondheim, while our vessel, Hurtigruten’s Nordkapp, was in port.I’ve never been one for cruising but the Hurtigruten voyage was one of the “least touristy” excursions I could find. The ship is hardly a “Disney” behemoth but offers subdued tourism while a working vessel calling at ports large and small, loading and unloading supplies and local passengers. Plus, I’ve always wanted to go up to Norway’s top, having jettisoned driving there last year after learning I could only be in Europe for a total of 90 out of 180 days per Schengen rules. Back in 2019 I’d driven from Oslo to Bergen up the southwest coast but never further north. The coastal mountain scenery is staggering. But even among these remote hinterlands Norwegian villages pop up out of nowhere. I booked a “full board” (three daily meals) but was disappointed that Hurtigruten charged substantially for every extra - hundreds of dollars for on shore excursions to “wine packages” (the “basic” was four bottles for about $75 CAD). Many of my fellow passengers chose to take the reverse trip from Kirkenes but that’s where I got off. I enjoyed the cruise but seven days was enough and I didn’t feel like backtracking along the same route. Kirkenes is as far north and east as you can go in Norway, only 15 km from the Russian border. Did it feel remote? Yes and no. The Thon hotel chain had every bit the contemporary hotel there. And there were regular Airbus 320 jet flights to Oslo (just over two hours). Remote and not-so-remote – that’s Norway.
- Ron Stang, a frequent traveller, Windsor, Ontario, Canada
Thursday, May 9, 2024
So now my ArriveCAN experiences totally make sense
The federal government’s ArriveCAN app, developed during the pandemic to regulate travel documents and proof of vaccinations, is now the focus of a probe into a $60 million scandal. A Parliamentary committee is looking into how an app that one tech firm said could have been developed for less than $1 million, was contracted for, well, $59.5 mil., and to just two people, with a background in securing government contracts, GC Strategies. They in turn subcontracted to a couple of dozen programmers. An Auditor General’s report slammed the contract, saying the developers showed "glaring disregard for basic management and contracting practices" and that taxpayers "paid too much." The app not only was expensive but subject to flaws. Such as when it told travellers to quarantine when they didn’t need to or discouraging Americans from visiting and shopping in Canada. But, in hindsight, all of this makes perfect sense in light of my own problems with the app.
Incident 1 – Athens, August 2021. My first trip after travel rules eased was also my first time in Greece for a very hot but delightful week, touring Athens, north to Delphi and a few of the Saronic Islands southwest of the city. All went swimmingly until the day prior to my return to Canada. I whipped out my cellphone and tried to log on to the app, uploading my vaccine information. I couldn’t log on! I tried several times but no go. I wondered if a computer would be easier. Ever try to find a computer in a strange city? I went to the office in my hotel. They let me use a staff computer. But it was taking too much time, and I didn’t want to impose. So off I went downtown, about a 20-minute walk, to the Air Canada office. Except the Air Canada office is one office on, like, the sixth floor of a nondescript building shared by several airlines. And the door was locked, and you could only talk by intercom. I told my problem and they said to go to the Canadian Embassy. Great! So I took a cab across town arriving just before lunch, when the embassy closes down. Come back at 1 pm, the receptionist, who knew nothing about ArriveCAN, said. “Try the McDonald’s Wi-Fi a block away.” I did – and met a great Canadian guy, a lawyer, from Montreal with family in Greece and who was temporarily living there – but it didn’t work at the resto either. Back to the embassy. Luckily the embassy had a public computer kiosk, to which I was sent. And the app finally worked! My fear was I would have shown up at the airport and, without an updated app, they wouldn’t let me on the plane. No fear, because when I arrived at Toronto Pearson Customs, I was pleasantly told, “You could have done that here!”
Incident 2 – Frankfurt, May 2022. We arrived at check-in and this time the Air Canada rep (I can still picture his humorous demeanor and bald head) wouldn’t give us boarding passes until I showed an updated ArriveCAN, the reverse of the Athens situation. It took several minutes to scroll through my phone documents and finally find the certificates. Phew!
So, my friends, as it turned out, my ArriveCAN experiences totally made sense considering the nonsensical incompetence that was built into this boondoggle.
- Ron Stang, a frequent traveller, Windsor Ontario Canada
Monday, April 22, 2024
What's with glum northern Europeans?
I have found a great website on Facebook that has video of what it’s like in the cockpit of passenger airliners during takeoffs and landings, Just Planes (photo). I spent lots of moments on the weekend watching them, flight crews in the moments just before landings and takeoffs. "Just amazing” I said over and over.
- Ron Stang, a frequent traveller, Windsor Ontario Canada





















